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Extra Peace of Mind
When you invest in a security system with North Central Security Services, you can be assured that it is a one-time investment with our Lifetime Service Guarantee. NCSS is proud to offer a Lifetime Service Guarantee included with your monthly monitoring agreement. The program is designed to give long life to your security system and protect you against unexpected repair bills.
The Lifetime Service Guarantee covers all parts (except repair or replacement of alarm screens and replacement of batteries used in sensing devices) when your security system needs service under normal operating conditions and due to ordinary wear and tear. Service is performed during our normal business hours. NCSS will honor the Lifetime Service Guarantee as long as we provide monitoring service to you and you make your regular monitoring service payments.
Limitations and Exclusions:
NCSS may use new or reconditioned used parts at the time of replacement and retain any parts removed from the system. You pay for all parts and labor for non-covered repairs or replacements, including replacement of batteries in sensing devices, alarm screens and those necessary to repair the system as a result of damage caused by remodeling or renovation, accident or abuse, misuse, acts of God, vandalism, cosmetic damage, attempted unauthorized repairs, faulty electrical or telephone connections or other causes other than ordinary wear and tear. Charges for non-covered repairs will be based on NCSS’ existing labor and material rates and will include a minimum visit charge.